Logistics & Shipping | ZERO・UP

Shipping Options and Rates

Reliable, Temperature-Controlled Delivery Worldwide

✈️ Air Freight (Express)

Delivery Schedule by Destination:

Asia Pacific
  • Hong Kong, Singapore, Taiwan, South Korea, Thailand, Vietnam, Australia: 1-2 days
North America
  • US West Coast, Canada: 1-3 days
  • US East Coast: 3-4 days
Europe & Middle East
  • Major EU Countries: 2-3 days
  • UAE, Saudi Arabia: 1-3 days

*Prices vary based on season, fuel surcharge, and total weight.

Ideal for:
  • Fresh seafood (for sashimi)
  • Fresh/refrigerated Wagyu beef
  • Live shellfish
  • Tight-due orders / Small to medium lots

🚢 Ocean Shipping (Economical)

Delivery Schedule by Destination:

Asia
  • East Asia: 7-12 days
  • Southeast Asia: 10-14 days
North America
  • West Coast: 14-21 days
  • East Coast: 28-35 days
Europe & Middle East
  • Europe: 28-42 days
  • Middle East: 18-25 days

*Costs vary depending on FCL/LCL and seasonal factors.

Ideal for:
  • Frozen Wagyu beef / Seafood (Bulk)
  • Large orders (over 5000kg)
  • Cost-conscious buyers
  • Fixed-term supply contracts

Order Process Flow

Step 01

Inquiry and Consultation

Process
  • You contact us via the inquiry form.
  • Initial consultation to understand your needs.
  • Confirmation of import requirements.
Information You Provide
  • Product list & Quantity
  • Destination & Delivery Method
  • Import license status
Step 02

Detailed Quotation

We confirm availability and prepare a comprehensive quote (valid for 7 days).

Quote Includes:
1. Product Price
Per kg, Grade specs
2. Shipping Costs
Freight, Surcharge, Insurance
3. Document Costs
Health Cert, Origin Cert, etc.
4. Terms
FOB/CIF, Payment Terms
Step 03

Order Confirmation & Payment

Payment Method

T/T (Bank Transfer) Advance Only

  • Processing Time: 1-3 business days
  • Payment Due: Within 7 days of invoice
Post-Payment Actions
  • Stock secured & Cargo space reserved
  • Export inspection scheduled
  • Order processing begins
Step 04

Procurement & Processing

Procurement & Inspection
  • Sourcing from certified farms/market
  • Visual & Grade inspection
  • Freshness & Weight verification
Professional Processing
  • Cutting to spec & Vacuum-packing
  • Flash-freezing (-40°C) if frozen
  • Pre-shipping documentation & photos
Step 05

Export Document Preparation

We handle all Japanese side documentation. (5-10 days transaction time)

Commercial Invoice
Items, HS code, Incoterms
Packing List
Weights, Dimensions
Health Certificate
Govt issued safety proof
Certificate of Origin
Issued by Chamber of Commerce
Step 06 - 09

Shipping to Delivery

  • Step 06 Shipment Prep: Final packing, Transport to airport/port, Export Customs Clearance.
  • Step 07 Shipping: You monitor tracking. Transit time varies (Air: 1-4 days, Ocean: 7-35 days).
  • Step 08 Arrival & Import: Customer handles Import Clearance. Pay duties, undergo inspection, and arrange pickup.
  • Step 09 Follow-up: Delivery confirmation, Quality feedback, and next order scheduling.

Cold Chain Management System

Temperature Control Guaranteed. Delivered to Your Doorstep from Japan - Always Fresh.

🐟 Fresh Seafood (Air Transport)

Stage 1 Morning Purchasing
  • Attend auctions at Toyosu
  • Select freshest seafood
  • Immediate transport
Stage 2 Professional Processing
  • Gutted and filleted
  • Sashimi-grade cuts
  • Maintained at 0-4°C
Stage 3 Professional Packaging
  • Green Paper (Moisturizing)
  • Plastic Bag (Sealed)
  • Insulated Gel Pack
  • Insulated Styrofoam Box
  • Waterproof Outer Box
Stage 4 Airport Delivery
  • Refrigerated Truck
  • Direct route (no stops)
  • Arrive at refrigerated warehouse
Stage 5 Air Cargo
  • Rapid loading
  • Priority handling
  • Fastest route
Stage 6 Arrival
  • Immediate unloading
  • Fast clearance
  • Temp Guarantee: 0-4°C

❄️ Frozen Products (Air/Sea)

Stage 1 Quick-freeze
  • Quality equivalent to fresh
Stage 2 Packaging
  • Vacuum-sealed
  • Dry Ice (Air)
  • Reefer Container (Sea)
Stage 3 Monitoring
  • Built-in temp monitor
  • Backup power
Stage 4 Transport
  • Maintained below -20°C
Stage 5 Arrival
  • Product remains frozen
  • Success rate 99.8%

Currency & Invoicing

Currency Terms

  • Default: USD (US Dollar)
  • Optional: JPY (Japanese Yen)
  • Exchange Rate: Fixed for 3 days from quote. Major Bank Mid-Rate used.

Invoicing Types

  • Proforma Invoice: For 100% advance payment.
  • Balance Invoice: For final weight adjustment.
  • Commercial Invoice: For customs clearance.

Contact Us

Please feel free to contact us for questions regarding exports, quote requests, etc.
We also accept simple consultations via WhatsApp.

*WhatsApp will open the chat screen.