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Contact Us

Interested in our Wagyu or Seafood?
Please fill out the form below. We usually respond within 24 hours.

    👤 Your Information

    Company Name * (required)

    Contact Person Name * (required)

    Your Role/Position

    Country * (required)

    Email Address * (required)

    Phone Number (with country code)

    🏢 Your Business

    Business Type * (required)

    If Other, please specify:

    Company Website (if available)

    🛒 Product Interest (Select all that apply)

    Wagyu Beef:

    Fresh Seafood (Air Freight):

    Frozen/Processed Seafood:

    Other Options:

    📋 Inquiry Type * (required)

    💬 Your Message * (required)

    Helpful to include: Estimated order quantity, specific products, delivery destination, intended use, timeline, and any specific questions.

    📊 Estimated Order Volume (Optional)

    For Wagyu:

    For Seafood:

    Order Frequency:

    🔍 How Did You Find Us?

    If Other, please specify:


    I agree to the Privacy Policy and consent to ZERO UP TRADING contacting me regarding this inquiry. *

    🔒 Your Information is Safe

    We respect your privacy. Your contact information will only be used to respond to your inquiry and will never be shared with third parties. See our Privacy Policy.

    What Happens After You Submit

    Step 1: Automatic Confirmation (Immediate)

    You'll receive an automated email confirming we received your inquiry, with a reference number.

    Step 2: Initial Review (Within 24 hours)

    Our sales team reviews your inquiry and assigns the best person to handle it.

    Step 3: Detailed Response (Within 48 hours)

    You'll receive a comprehensive response including: Answers to your questions, Product availability confirmation, Preliminary pricing (if quantities specified), Next steps recommendation.

    Step 4: Quotation (Within 3 days, if requested)

    For quotation requests, we'll provide: Detailed pricing (FOB or CIF), Product specifications, Minimum order quantities, Payment terms, Estimated delivery timeline, Import documentation requirements.

    Step 5: Ongoing Communication

    We'll work with you until all questions are answered and you're ready to order.

    Before You Contact - Quick FAQ

    Q: Do you have a minimum order quantity?

    A: Yes, minimums vary by product:
    - Wagyu Premium Cuts: 50 kg
    - Wagyu Full Sets: 1 set (250-400 kg)
    - Fresh Seafood: 10 kg per species (50 kg total)
    - Frozen Seafood: 50 kg depending on product

    Q: How long does delivery take?

    A: Air freight (fresh): 12-48 hours to major airports
    Sea freight (frozen): 2-4 weeks depending on destination

    Q: Can you ship to my country?

    A: We ship to 15+ countries worldwide. Contact us to confirm your country's import requirements.

    Q: Do you provide samples?

    A: Yes! Sample orders available (50 kg minimum).

    Q: What payment methods do you accept?

    A: T/T (bank transfer) advance only

    Q: Do you handle export documentation?

    A: Yes, completely. We provide all health certificates, catch certificates, certificates of origin, radiation reports, and customs paperwork. Please let us know what export documents you require. We will check them.